Humintell Director Dr. David Matsumoto recently conducted a webinar on “Understanding Rapport and its Possible Components” for the International Association of Interviewers (IAI). Please enjoy this recording of the recent webinar as well as the outline he wrote that preceded it. Anyone and everyone who expounds an ethical, non-confrontational, empirically-based approach to interviewing acknowledges…
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23
July, 2019
Social Influence in Investigative Interviews
We talk a lot about how to understand people’s emotions and how to read what they say accurately, but what about learning how we can change our behavior so that they are more forthcoming? This is the subject of a recent paper by Humintell’s Dr. David Matsumoto and Hyisung Hwang. In this study, they sought…
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