It’s not new, news that humans have a great many different facial expressions. In fact, the face is the most complex nonverbal signal system in the body and it’s used to express many different kinds of mental states including Cognitive processes, concentration, confusion Facial emblems Signs of physical effort Signs of physiological states, fatigue, tiredness…
Read MorePast Blog: Facial Expressions not Universal? The study and its flaws…
There have been several recent news articles that suggest facial expressions of emotion are not universal. In a past blog, Dr. Matsumoto sites his retort to a study entitled Cultural Confusions Show Facial Expressions Are Not Universal where researcher Rachael Jack and her colleagues challenged 100s of studies documenting the universality of facial expressions. The conclusions of this…
Read MoreGoogle Glasses App Can Read Your Emotions
Google Glasses now capture human sentiment by processing facial expressions in real-time. Only time will tell how this will compare to questionnaires, surveys or even video replay analysis to determine a customer’s true satisfaction level . Google is able to capture real-time expressions of emotion from software provided by Emotient, which is incorporated into their…
Read MoreTranslating Nonverbals – CLE for Attorneys
Dr. Matsumoto recently gave a CLE workshop to the New Hampshire District Court. He is an expert in nonverbal behavior and reading people’s emotions in high-stakes situations. Being able to read nonverbal communication signs is extremely important in many professions, but especially for attorneys. Dr. Matsumoto and Humintell now specializes in teaching nonverbal communication techniques…
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