This presentation: “The Power of Silence: Nonverbal Communication” by Dr. David Matsumoto was recorded live before a studio audience on 3/30/16 at Cleveland State University. This series is funded in part by the APS Fund for Teaching and Public Understanding of Psychology.
Discovering Microexpressions in Retail
The ability to evaluate truthfulness, detect deception, and assess credibility is a crucial skill for professionals whose jobs require interviews, interrogations, and information elicitation of others according to Dr. David Matsumoto, a renowned expert in the field of micro- expressions, facial expression, gesture, nonverbal behavior, emotion and culture. RILA’s Lisa LaBruno, senior vice president of…
Read More6 Steps to Effective Interview Body Language
You sound great on the phone, by e-mail and in social media. Don’t blow it in person. It’s not just what you actually say in an interview that matters; your body language talks, too. Here are some helpful tips on what is appropriate interview body language. EYE CONTACT Shakespeare once said that “the eyes are…
Read MoreExpression of the Day: Duchenne Smile
There are many different types of happiness including elation, euphoria, excitement, and amusement. However, research has shown that these enjoyable emotions are all expressed on the face the same way: by the Duchenne Smile. A Duchenne Smile occurs when the lip corners move up and the muscle around the eyes moves as well. Oftentimes you…
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