Republished with permission from WZ By Chris Norris, CFI The WZ Non-Confrontational Interview method has been a part of my career for over 28 years now, and I’m happy to say that I’ve been working for WZ for 19 years. Through the years much has changed for both myself and WZ. One of the biggest…
Read MoreEmbracing Nuances Across Cultures
It is very easy to fall into the trap of assuming that everyone from a given culture thinks similarly. Psychologists have been doing it for years! Last month, we blogged about Drs. Takano and Osaka’s research challenging the “common sense” idea that Japanese are invariably and typically collectivist in their thinking, while Americans are individualists.…
Read MoreFraming a Reciprocal Interview
What is the impact of offering an interviewee a bottle of water? This seemingly innocuous question actually delves into major questions both with regard to communication but interviewing techniques more specifically. By looking at this basic question in a recent study, Humintell’s Drs. David Matsumoto and Hyisung Hwang were attempting to look at the notion…
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